Driving Success with Salesforce

Salesforce empowers businesses to innovate and usher in a digital future for their customers. As a distinguished Salesforce Gold Consulting Partner, CGT boasts over two decades of experience in developing and maintaining IT solutions and services. Our robust team comprises skilled Developers, Administrators, Product Consultants, and Architects proficient in Salesforce products, platforms, and the broader ecosystem. Advanced cloud-based CRM platforms, such as Salesforce, extend beyond basic functionality by seamlessly integrating with marketing automation and customer service systems. This integration creates a comprehensive, cloud-based ecosystem for managing and leveraging customer data, driving enhanced engagement and satisfaction.

With expertise spanning Sales Cloud, Marketing Cloud, Service Cloud, Analytics Cloud, Financial Services Cloud, and Nonprofit Cloud, our Salesforce implementation services cover a broad spectrum of solutions. We adopt agile methodologies for implementation, emphasizing iterative and phased development approaches. Our extensive deployment experience spans various industries, including Healthcare, Finance, Professional Services, Engineering & Real Estate, Insurance, Logistics, Manufacturing, Hi-Tech, and Non-Profits. Salesforce has established dominance in the CRM industry, boasting a 19.5% market share in 2018, more than double that of its closest competitor, SAP. While many businesses rely on Salesforce as their go-to CRM solution, it's noteworthy that it also has the highest rate of users replacing it for alternative systems. Despite its widespread adoption, businesses must carefully evaluate their CRM needs to ensure optimal fit and performance.